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An enlightening essay on the nature of the business world and how the global interconnectedness and outsourcing has leveled the playing field. Completely wrong, and based on an oversimplified and factually inaccurate premise, but well-written and enlightening. In Friedman’s “flat” world, it’s possible for a call center in India to take orders which then get processed by a shipping service in Indiana which forwards the order to a warehouse in Oakland that stores merchandise made from parts made in Taiwan and assembled in Malaysia. All this is written in such a way as to make the Corporate Executives of the world look like the good guys for somehow coming up with a win-win scenario whereby they bring jobs to third-world countries, at the same time saving themselves money while increasing their productivity and efficiency – a fine premise in the ideal, but hopelessly impractical on several realistic human levels.

The book is very well-written, but Friedman fails to take into account the realities surrounding the fact that in order for such a system to work with any kind of sustainability it needs to create jobs to replace the ones that have been outsourced. Friedman’s answer to this is that creativity and inventiveness will take the place of the grunt-work that’s been outsourced, an idea that looks good on paper but fails to consider that our society’s most financially successful businesses have never invented or innovated anything, instead relying on finding new ways to produce an existing product in a way that’s cheaper and faster than their nearest competitor – thus fostering an environment that’s not very conducive to innovation. The developers of new technology rarely if ever are the ones to reap the majority of financial benefit from its sale. One cannot, therefore, draw any sort of connection whatsoever from the outsourcing of jobs to the creation of new ones through innovation. If anything, the opposite is true.

Friedman also fails to mention some fairly major flaws in human nature, including things like greed, laziness, and the tendency to make decisions based on emotion and loyalty rather than logic or practicality. There’s also this pesky need for workers to continue to be able to support their families on ever-decreasing wages; the need to eat sort of gets in the way of his nice, neat little theory of how wonderfully global the new technology is. In Friedman’s ideal world, the world’s CEO’s would all outsource their labor to countries where labor is cheaper and use the money they saved to create better, higher-paying jobs for all those displaced workers here stateside. Meanwhile, the third world countries would all use their new income from the influx of manufacturing jobs to improve their own standard of living. But this is oversimplified to the point of being absurd — the CEO’s are outsourcing their labor and pocketing the savings while they lay off the workers. The workers aren’t going back to school to learn new, higher-paying careers (a Welder’s not going to necessarily be able to go back and get a degree in Software Engineering just because that’s what jobs are available anyway because he can’t afford to go back and be a full-time student for 4 years while he’s trying to support his family. The CEO’s aren’t paying for the re-education of their displaced workforce, instead they’re buying homes in the Caribbean and outsourcing their HQ to the Cayman Islands so they don’t have to pay taxes. Meanwhile, those third world countries are experiencing no recognizable increase in their standard of living, and they won’t anytime soon — the reason labor is so cheap in those countries is because their governments don’t require employers to pay health benefits or any other kind of benefits. If employers paid for their employees to have a higher standard of living, the cost of doing business would increase no matter what country they’re in. And since the sole reason corporations are outsourcing is to lower the overhead by using cheap labor, it doesn’t make any sense for them to increase their cost of labor by paying for the same things they’re required to pay for with American workers. Heck, we can’t even get Wal-mart to pay worker’s health benefits in this country, how can we expect them to pay for any such benefits in their cheap labor abroad. Really the only winners in this mess are the guys in the top echelons of the corporations, for whose often-unethical policies toward workers Mr. Friedman seems to come across more an apologist than an objective journalist.

Also, I’ve never heard anyone mention Bill Gates so many times and in such favorable terms in the course of a book on global economics; according to Friedman’s revisionist version, it was Gates who invented the personal computer; Windows was the first and only user-friendly operating system according to this author. Case in point: there is a passage in the book that alludes to Microsoft’s far-reaching vision regarding the internet and e-commerce. The truth is, Microsoft was caught completely off guard by the advancement of the Internet – Windows 3.0 had very little built-in networking capability; they had to release a special version called Windows for Workgroups when it was discovered that networks were starting to become status quo; The first release of Windows 95 had no built-in internet connectivity, and no web browser was included until Netscape came along, at which point Microsoft had to hurry up and figure out how to make their operating system work on the internet. Gates was even on record back then as saying that he didn’t think the internet would ever really amount to much as far as how it would affect the way people used computers. But according to Friedman, Bill Gates was a far-reaching visionary who singlehandedly created the internet, e-commerce, and everything else we take for granted today. That should give you some idea as to the factual inaccuracies that permeate the book. For a more accurate background on the history of computers and the Internet, readers should buy a copy of In The Beginning Was The Command Line, by Neal Stephenson.

Near the end of the book, Friedman plays the 9/11 card. In a moment of wild speculation, he actually blames the terrorist attacks on the fact that the terrorists were from poor countries and were jealous of the prosperity that the Western World has had through globalization, and he puts forth the theory that if these people had had a McDonalds in their town and a couple of factories making Gap clothing, they wouldn’t've become terrorists. Except that most of the terrorists were from Saudi Arabia, one of the richest countries in the world, a country that practically has a stranglehold on the world’s corporate economy already. The terrorist attacks of 9/11 had nothing to do with corporate globalization and everything to do with the past 20 years of US foreign policy in the middle east. But hooray for us, we’ve got globalization, and if those poor terrorists over there had globalization too, maybe they wouldn’t be terrorists. Puh-lease.

I have heard it said by others that Friedman’s book looks at the overall “big picture” of globalization and not the individual details. However, as the saying goes, “the devil is in the details.” Friedman’s extoling of the virtues of globalization fails to take into account several key factors which, when considered, paint the globalization picture in an entirely different light. Clearly Friedman’s vision of a flat earth won’t come true until we solve the paradox of how to make humans into a race of mindless, overachieving, underpaid automatons who still somehow manage to think creatively enough to constantly invent enough new technology to create new jobs at the same rate as the old jobs are being outsourced.

If, as Socrates would have it, the only true knowledge is knowledge of one’s own ignorance, then Nassim Nicholas Taleb is the world’s greatest living teacher. In The Black Swan, Taleb’s second book for laypeople, he gives a full treatment to concepts briefly explored in his first book “Fooled by Randomness.” The Black Swan is basically a sequel to that book, but much more focused, detailed and scholarly. This is a book of serious philosophy that reads like a stand-up comedy routine. (Think Larry David…)

The Black Swan is probably the strongest statement of enlightened empiricism since Ernst Mach refused to acknowledge the existence of the atom. Of course, in theory, everyone today is supposed to be an empiricist – all right-thinking intellectuals claim to base their views solely on positive scientific observation. But very few sincerely confront the implications of rigorous empiricism. Specifically, few confront “the problem of induction,” illustrated here by the story of the black swan.

Briefly: observing an event once does not predict it will occur again in the future. This remains true regardless of the number of observations one adds to the pile. Or, as Taleb, recapitulating David Hume, has it: the observation of even a million white swans does not justify the statement “all swans are white.” There is no way to know that somewhere out there a black swan is not hiding, disproving the rule and nullifying our “knowledge” of swans. The problem of induction tells us that we cannot really learn from our experiences. It makes knowledge very problematic, if not impossible. And yet, humans do behave -almost without exception- as though they believe that experience teaches us lessons. This is forgivable; there is no better path to knowledge. But before proceeding, one must account for the limits that the problem of induction places on our claims to knowledge. And humans seem, at every turn, to lack this critical self-awareness.

In one of the many humorous anecdotes that seem to comprise this entire book, Taleb recounts how he learned his extreme skepticism from his first boss, a French gentleman trader who insisted that he should not worry about the fluctuating values of economic indicators. (Indeed, Taleb proudly declares that, to this day, he remains blissfully ignorant of supposedly crucial “indicators” like housing starts and consumer spending. This is a shocking statement from a guy whose day job is managing a hedge fund.) Even if these “common knowledge” indicators are predictive of anything (dubious – see above), they are useless to you because everyone else is already accounting for them. They are “white swans,” or common sense. Regardless of their magnitude, white swans are basically irrelevant to the trader – they have already been impounded into the market. In this environment, one can only profitably concern oneself with those bets which others are systematically ignoring – bets on those highly unlikely, but highly consequential events that utterly defy the conventional wisdom. What Taleb ought to worry about, the Frenchman warned, was not the prospect of a quarter-percent rise in interest rates, but a plane hitting the World Trade Center!

Yep, the precise facts of 9-11 were actually presaged by this French gentlemen, as a rogue wave that just might be lurking over the horizon. And, to the contemporary American mind, this is THE quintessential Black Swan. Of course, the Frenchman’s insight was just a coincidence – the thing with Black Swans is that they cannot be foreseen.

Taleb explains that conventional social scientists use induction to collect data, which is then plotted on the good old Gaussian bellcurve. With characteristic silliness, Taleb dubs the land of the bellcurve “Mediocristan” – and informs us that it is the natural habitat of the white swan. He contrasts Mediocristan with “Extremistan” – where chaos reigns, the wholly unexpected happens, power laws and fractal geometry apply and the bellcurve does not. Taleb’s fictional/metaphorical ’stans’ share something with the ’stans’ of the real world: very ill-defined borders. Indeed, one can never tell whether one is in the relatively safe territory of Mediocristan or if one has wandered into the lawless tribal regions of Extremistan. The bellcurve can only help you in Mediocristan, but you have no way of knowing whether you have strayed into Extremistan – beyond the bellcurve’s jurisdiction. This means that bellcurves are of no reliable use, anywhere. The full implications of this take a while to sink in, and are sure to cause huge controversy. In July, Taleb will debate Charles Murray (author of -what else?- the Bell Curve). I’ll let you know who wins.

Taleb frames his whole argument much more entertainingly than I could here, and he bolsters it with an astonishing command of both cutting-edge social science and the entire history of philosophy. This is an astonishing work of serious philosophy, and it reads like pulp fiction. Readers who enjoyed FBR will find here the same dry wit, the same literary erudition, and deep sense of the absurd that made that book so much fun. But this is better, by an order of magnitude – easily the best book I have read in 5 years. I smell a timely pop-science bestseller here to rival Gladwell or Surowiecki, but this is also a classic that will be read for decades to come.

This book walks it’s talk. It is written and arranged exactly as a useable web site should be, clear and concise, with scannable (as well as enjoyable) text. The clean attractive design and graphics accurately and efficiently illustrate the text, which is easy to read and to understand. I love the use of cartoon people with thought balloons to suggest how people think while using a web site.

There is no clutter of technical gibberish or endless verbose rambling on statistics. The chapter on usability testing takes us step by step through the process and is descriptive and instructional instead of theoretical. Steve Krug doesn’t feel he has to sacrifice creativity, visual interest, individuality, or effective advertising in order to develop a usable web site. “Good tag lines are personable, lively, and sometimes clever. Clever is good, but only if the cleverness helps convey – not obscure – the message.”

I can’t agree with those who dismiss this book as nothing but common sense. While I see nothing wrong with publishing a reference and instructional manual that is full of common sense, this book also presents the reasoning behind every method that is suggested. The clashes between designers, programmers, and advertisers are explored and addressed. While I agree that the simple and obvious conclusion is that the focus should be on the user, it is refreshing and helpful to find a book which distills information from all of the varied and opposing developer viewpoints, and applies to them to that end. The book is, after all, subtitled “A Common Sense Approach to Web Usability.” Also, like most common sense, it isn’t really so obvious until after someone has pointed it out to you.

Here are a few things you won’t find in this book, which makes it all the more effective and convincing. You won’t find anything that claims this is the “right” way to design web sites. There will be no discussion of business models or predictions for the future of the web. The best omission of all is that there is no bad mouthing of poorly designed sites. According to Steve Krug “Designing, building, and maintaining a great web site isn’t easy. It’s like golf: a handful of ways to get the ball in the hole, a million ways not to. Anyone who gets it half right has my admiration.”

This book gets it more than half right.

Product Description
In Microsoft Office 2007: Introductory Concepts and Techniques, Premium Video Edition you’ll find exciting videos, which correlate to the Table of Contents and mirror the step-by-step pedagogy of the Microsoft Office 2007: Brief Concepts and Techniques text to reinforce the skills taught in each chapter.

About the Author
Gary B. Shelly wrote and published his first computer education textbook in 1969. More than twenty million copies of Shelly Cashman Series’ textbooks have been sold. Gary and a talented group of contributing authors have produced books on computer programming, computer concepts, and application software that are the leading textbooks in the computer technology market today. Gary has hosted the annual Shelly Cashman Institute, a week-long training event focusing on the latest topics in technology, for the past 34 years.

Thomas J. Cashman received his education at California State University, Los Angeles. He established one of the first business data processing programs in the U.S. at Long Beach City College in California, where he taught and served as department head. In 1969, he began collaborating with now best-selling author, Gary Shelly.

Misty E. Vermaat has more than 20 years of experience in the field of computer information systems. She has co-authored many textbooks for the Shelly Cashman Series, including multiple versions of Discovering Computers, Microsoft Office, and Microsoft Office Word books.

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The fastest, easiest, most comprehensive way to learn Adobe Photoshop CS4

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Need to learn HTML fast? This best-selling reference’s visual format and step-by-step, task-based instructions will have you up and running with HTML in no time. In this completely updated edition of our best-selling guide to HTML, Web expert and best-selling author Elizabeth Castro uses crystal-clear instructions and friendly prose to introduce you to all of today’s HTML and XHTML essentials. You’ll learn how to design, structure, and format your Web site. You’ll create and use images, links, styles, lists, tables, frames, and forms, and you’ll add sound and movies to your site. Finally, you will test and debug your site, and publish it to the Web. Along the way, you’ll find extensive coverage of CSS techniques, current browsers (Opera, Safari, Firefox), creating pages for the mobile Web, and more.

This book was recommended to me by the instructor of the beginning photoshop class that I’m taking. For someone who has NEVER used photoshop, I don’t think this is as user friendly as I needed it to be. The three stars are primarily due to the lack of foundational language that I needed to guide me through the process. I’ve found another publication that has met my CS4 needs in a way I hoped this book would have. I’m hoping that after I’ve built a solid foundation of knowledge with photoshop that I’ll be able to pick this book up again and work its magic. I would not recommend this book for the beginner unless that beginner has a strong tech background. This book seems more in line with those who have worked with the process for a while and feel quite secure with their knowledge of photoshop.

Those who need to get up to speed quickly on the intricacies of Dreamweaver CS4 would do well to grab onto this book. The author has a complete grasp on the subject matter and is able to communicate it with such ease that learning is almost effortless. Not only does he cover every aspect of the program, he also provides a full-bodied primer on Cascading Style Sheets and database websites. This is a big book with lots of stuff in it. But, as the Missing Manual series’ tag line states, this IS the book that should have been in the box. If you are absolutely new to Dreamweaver, you won’t find a better book. If you are upgrading from CS3 or an earlier version, you’ll find the help you need. Highly recommended.

If you read enough, you just have to be wary of “Here Comes Everybody” and its ilk. If you’re the sort of person thinking of reading Shirky’s book, you’ve probably also read Larry Lessig (Code), Yochai Benkler (The Wealth of Networks, not to mention essays like “Coase’s Penguin”), Shapiro and Varian (Information Rules), maybe Weinberger (Everything is Miscellaneous), and on and on. You’ve used the Wikipedia. You may well use Linux. You’ve learned about “the wisdom of the crowds” (Surowiecki). You’ve got “the long tail” in there somewhere too.

What does Shirky add to this cacaphony? He adds one important special case of all of the above: the Internet lets us form groups effortlessly. Now we can work together on projects that we wouldn’t have known about otherwise. We can find other people for fun in the real (non-Internet) world. We can find people with remarkably obscure interests matching our own. Previously these would have taken far too much time and effort. And the payoff is far too low for any company to be interested in connecting, say, lovers of ancient Chinese art. What the Internet has given us is a set of tools that allow us to create and find these groups.

This comes with its downsides. For instance, at the same time that it becomes easier for me to find blogs devoted to 18th-century ship-in-a-bottle designs, it becomes easier for you to find backwoods militias. The example Shirky gives here is a web bulletin board devoted to encouraging anorexia among its teen members. (This was the only part of the book that actually horrified me.) In the real world, these sorts of groups succumb to social pressure and go into hiding. The web makes it possible for them to find one another; they are no longer alone.

Shirky only gives the briefest treatment of these groups, and seems generally in favor of them for the same reason that people favor free speech: it protects the speech we hate as well as the speech we support. I would have liked deeper coverage here. In a lot of senses, the Internet is making us reconsider the foundations of democracy: now we’re face to face with the consequences of truly free speech; what do we do about it, if anything? Do we still stand by the free-speech absolutism that we clung to when it was more or less hypothetical? Shirky doesn’t really touch on this.

He’s quite often a techno-idealist, which is a stance he assumes professionally. As a technologist, he’s convinced that the spread of cheap communications technologies will allow protesters to connect and topple ruling elites; he uses protests within Belarus as an example. He doesn’t really follow this up with counterexamples: Great Firewall Of China, anyone? More to the point: politics will exist even after text messages amongst flashmobs are a faint memory. I’d have liked this book better had Shirky cowritten it with a political scientist.

Had Shirky dug into this a little more, the whole tone of his book would have changed. Had he scaled out his historical perspective, he might not be as optimistic either. I’ve been reading about the revolutionary potential of technology at least since I started using PGP; it was supposed to have been used by freedom fighters in the jungles of Burma. This strain continued through O’Reilly’s publication of its collection of essays on P2P. Within there were essays on, say, FreeNet, which was explicitly designed to create a censorship-proof peer-to-peer network. Only the occasional voice was brave enough to ask whether FreeNet would even be permitted within a repressive regime. If Shirky were interested in convincing me that technology might topple existing power structures, he’d go ask how those freedom-fighters are doing.

Shirky’s is a valuable point of view, but it’s a point of view that I’ve heard too many times. Nowadays, it’s more courageous — and ultimately, I think, more helpful to the world — to write a book disagreeing with Shirky (“Google and the Myth of Universal Knowledge,” say, or “The Cult of the Amateur”) than it is to write Here Comes Everybody.

Product Description
This book breaks new ground by doing something for digital photographers that’s never been done before—it cuts through the bull and shows you exactly “how to do it.” It’s not a bunch of theory; it doesn’t challenge you to come up with your own settings or figure things out on your own. Instead, it does something that virtually no other Elements book has ever done—it tells you flat-out which settings to use, when to use them, and why. If you’re looking for one of those “tell-me-everything-about-the-Unsharp-Maskfilter” books, this isn’t it. You can grab any other Elements book on the shelf, because they all do that. Instead, this book gives you the inside tips and tricks of the trade for organizing, correcting, editing, sharpening, retouching, and presenting your photos like a pro. You’ll be absolutely amazed at how easy and effective these techniques are—once you know the secrets.